| Frequently Asked Questions | ![]() |
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What is home-to-home dog care?
Home-to-Home dog care is an alternative to boarding kennels, traditional pet sitting or dog day care. Rather than send your dog to a kennel or have someone stay in your home or check on your dog, we arrange for your dog to go on his or her own vacation to one of our host families.
Who are the Lucky Pup host families?
Many of our host families are people who miss having a dog of their own. They love dogs but may not have one currently due to any one or more of a variety of reasons: they do not want the full time commitment dogs require; they are deciding what breed of dog they want next; or they may travel too often to own a dog at the current time. Some of our hosts are retired people, others are young energetic families. All of our host families whether they presently own a dog or not have one very important thing in common, they love dogs.
Will I meet my dog’s host family?
Yes if you would like to. You are welcomed to meet the family and visit their home. First, we will match you with the appropriate family for your dog. Next you will learn about them, and then you may, if you like, meet the host family and also see where they live.
How does my dog get to his or her host family?
We pick up your dog and take him or her to their host family. Upon arriving your dog will get acquainted with his new surroundings and quickly be made to feel like part of the family.
How do I get my dog after I have returned home?
We will pick up your dog from their host family and deliver him or her back home upon your return.
Why is Lucky Pup involved in the delivery and return of my dog?
Studies have shown that separation anxiety can be lessened or alleviated if a dog is picked up from their home rather than being dropped off by their owners. Your dog may assume you haven’t even left, since you are at home when they leave and also home when they get back home again.
What about my dog’s food?
When we pick up your dog we will also pick up your dog’s food and any other personal items you would like your dog to have such as his or her bed or favorite toy.
Can I keep in contact with the host family while I’m away?
You may contact us anytime while you are away to check on how your dog is doing. We stay in regular contact with your dog’s host family.
What if my dog becomes ill or injured while I am away?
In the unlikely event that your dog becomes ill or injured your dog will be taken to your dogs veterinarian. . If it is after hours they will be taken to the nearest emergency veterinary clinic.
What if my dog has special medical needs?
If your dog has special needs we match you with a host family that will be able to accommodate the special needs of your pet.
Will my dog be able to go back to the same family next time?
We aim to reunite your dog with the same family. Forming a loving bond between your dog and his or her host family is another way that Lucky Pup’s home-to-home care is special.
